Cover image representing corporate commitment against modern slavery

Modern Slavery Statement

We publish this Modern Slavery Statement to affirm our enduring commitment to preventing modern slavery, forced labour and human trafficking across our operations and supply chains. This anti-slavery statement describes our approach, governance and the practical steps we take to ensure that no person is exploited in any part of our business. We adopt a zero-tolerance policy toward slavery and trafficking and demand the same high standards of compliance from our partners, suppliers and contractors.

Inspection and audit of supply chain processes

Our statement applies to all activities under our control and to those suppliers and third parties who perform services on our behalf. We recognise that a robust modern slavery policy must be embedded in procurement, contracting and day-to-day operations. We will not tolerate any form of forced labour, child labour, debt bondage, or involuntary servitude and we will act decisively where breaches are suspected or identified.

Zero-Tolerance Policy and Governance

Training session on anti-slavery and human trafficking awareness

Our zero-tolerance policy to modern slavery is overseen by senior management and integrated into our governance framework. Roles and responsibilities are clearly assigned: the board reviews anti-slavery performance annually and operational leaders implement controls on the ground. We require all employees to complete training on recognising signs of exploitation and on how to respond. Ethical conduct is included in performance assessments and suppliers must acknowledge our expectations in contractual terms.

We also maintain a supplier code of conduct that articulates mandatory standards for labour conditions, working hours, fair wages and freedom of association. Suppliers are expected to comply with applicable laws and with our anti-slavery commitments; breaches can lead to corrective action or termination of contracts. As part of our broader compliance programme, our procurement teams apply a risk-based approach to supplier selection and management.

Supplier Audits, Due Diligence and Monitoring

To ensure compliance we conduct regular supplier audits and due diligence reviews. These include:

  • Risk-based supplier assessments to identify high-risk geographies and sectors;
  • On-site audits and independent third-party verifications where risk indicators are elevated;
  • Contract clauses requiring transparency and remediation where concerns are identified;
  • Staff and supplier training programmes focused on modern slavery awareness and reporting.

Audit findings are tracked and suppliers are required to implement corrective action plans. Persistent non-compliance triggers escalation and may result in contract termination. We support suppliers to remediate issues, protecting affected workers and preventing recurrence.

Governance meeting discussing monitoring and review

Reporting Channels and Whistleblowing

We provide multiple safe reporting channels for concerns about suspected exploitation, including anonymous mechanisms where appropriate. Our whistleblowing procedures protect individuals who raise concerns in good faith and ensure impartial investigation. Employees, suppliers and third parties are encouraged to report any suspicion of modern slavery or human trafficking without fear of retaliation.

Reports are handled confidentially and escalated to the governance team for investigation. We commit to timely and appropriate remediation, prioritising the welfare of affected individuals and cooperating with relevant authorities as required. Our reporting processes align with best practice for anti-slavery hotlines and grievance mechanisms.

Annual Review, Continuous Improvement and Commitments

Annual review document and continuous improvement planning

We review this anti-modern slavery statement and our policies at least annually to ensure continued relevance and effectiveness. The annual review includes an evaluation of audit results, risk assessments, training completion rates and any incidents reported. Findings inform improvements to our supplier due diligence, training content and contractual protections.

Key commitments include strengthening supplier audits, enhancing transparency across tiers of the supply chain, increasing training coverage, and refining our reporting mechanisms. We will measure progress through defined indicators such as number of audits completed, remediation actions closed, and training uptake.

In publishing this anti-slavery statement, we reaffirm that combating modern slavery is a continuous responsibility. We will maintain vigilance, work collaboratively with partners, and allocate appropriate resources to prevent exploitation. This document will be reviewed and updated annually to reflect evolving risks and to demonstrate our ongoing dedication to protecting human rights.

Croydon Cleaners

A company-wide anti-slavery statement committing to zero tolerance, supplier audits, safe reporting channels, and annual review to prevent modern slavery and human trafficking.

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What Our Customers Say

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4.9 (10)

They arrived right on schedule and cleaned thoroughly. Everything is fresh, tidy, and spotless. Great service--highly recommended!

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D

Professional and prompt--solved the main issue with quality equipment and exceeded expectations by addressing extra matters. Very good work.

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P

The team at Croydon Cleaning Agency provided excellent service. They deep cleaned our apartment and left it sparkling. Would absolutely recommend--fantastic from beginning to end.

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B

Smooth communication and outstanding service, properly assisted us. Would recommend to anyone.

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R

Professional and reliable mattress cleaning company. Turned up on time, did the work excellently, and I would recommend their service.

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G

I found the cleaners' punctuality and communication regarding appointments outstanding.

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N

Booking was a breeze. I chose a time that suited me, and the team actually arrived 10 minutes ahead of schedule. They got straight to work and delivered fantastic results--everything looks spotless and like new. Highly recommend!

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O

CleanersCroydon made communication seamless, were punctual as agreed, and executed a difficult job very well.

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S

I brought in Croydon Cleaning to clean up after my renovation. The dust seemed endless, but the team cleaned every surface and left the space immaculate. Highly recommend!

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B

I'm really impressed with Croydon Cleaning Agency. From the simple booking to the on-time arrival, my main areas, especially the bathrooms, were cleaned quickly and well.

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